Shop Apotheke grows 9.5% and plans Italian facility

Shop Apotheke grows 9.5% and plans Italian facility

18 January 2022 - Deborah Wilkes

  • Shop Apotheke Europe reports sales up 9.5% in 2021
  • Unveils plans to open new Italian logistics centre
  • Centre will be online pharmacy’s second distribution facility

Shop Apotheke Europe reported sales up by 9.5% to EUR1.06 billion (USD1.20 billion) in 2021 and said it planned to open a distribution facility in Italy.

The new logistics centre, which is due to open in the third quarter of 2022, will be Shop Apotheke Europe’s second distribution facility. The online retailer currently has a European distribution facility in the Netherlands that was recently upgraded (click here to read the News story).

Shop Apotheke Europe said the new logistics centre would allow it to achieve faster delivery times and reduce its carbon dioxide emissions in Italy.

Annual results released

Reporting “preliminary and unaudited” financial results, Shop Apotheke Europe said its sales in 2021 had reached EUR1.06 billion, representing a rise of 9.5% compared to the same period a year earlier.

The company said the number of active customers across Europe had risen by 1.6 million to 7.9 million during the year.

Sales in the DACH segment – Germany, Austria and Switzerland – were up by 3.9% to EUR847 million in 2021. The segment generated 80% of total sales in the year.

Shop Apotheke Europe said Rx sales had fallen by 34.7% to EUR143 million but everything-but-Rx sales had increased by 18.1% to EUR704 million.

Meanwhile, sales in the International segment – covering Belgium, France, Italy and the Netherlands – increased by 39.6% to EUR213 million.

Performance in fourth quarter

In the fourth quarter of 2021, Shop Apotheke Europe’s sales increased by 8.7% to EUR288 million.

The rise followed a decline of 0.3% in the third quarter of the year when the retailer experienced “capacity constraints” (click here to read the News story).

Shop Apotheke Europe experienced growth of 7.3% in the second quarter (click here to read the News story) and a rise of 22.5% in the first quarter (click here to read the News story).

Netherlands-based Shop Apotheke Europe describes itself as “one of Europe’s leading and fastest-growing online pharmacies”. It operates online pharmacies in Austria, Belgium, France, Germany, Italy, the Netherlands and Switzerland.

The company is seeking to “transform itself from a pure online retailer into a truly customer-centric e-pharmacy platform”.

Chief executive officer Stefan Feltens pointed out that Shop Apotheke Europe had expanded its digital health services, rolled out its same-day delivery service Shop Apotheke Now! to Germany’s metropolitan areas and opened its new next-generation logistics centre.

Feltens also highlighted the launch in December 2021 of an online marketplace in Germany (click here to read the News story).

Furthermore, Feltens noted the company had been ready for e-prescriptions in Germany since last summer and had successfully processed its first e-prescriptions from customers.

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